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Booking

In order to reserve your accommodation at selected property or hotel, please click on the "book now" button. We request you indicate which alternate property/hotel or category we should book in case the chosen one is fully booked.

On submission of your online form you will automatically receive an email response confirming that your forms has been received.

If you have not received a response from one of our consultants within 72 hours please send an email to bruce@tcon.org.za | info@tcon.org.za

BOOK NOW

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Group Booking

Group hotel accommodation can be reserved in Durban through the intermediary of Turners Conferences. All participating hotels including their respective rates can be found on the official accommodation page of the Congress website. All rates quoted are in South African Rands and are per room and per night, breakfast, 15% VAT and 1% TOMSA Levy are included. The hotel name including room category should be indicated on the group booking form.

Group's accommodation agreement which outlines payment terms, amendments and cancellation policies and confirmation of group reservation will be emailed on receipt of provisional confirmation from Turners Conferences. Signed copy of the agreement including the required deposit will be required within 7 days of receipt of agreement.
Please note most of the hotels are within close proximity to the Cape Town International Convention Centre.

GROUP BOOKING FORM

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Booking Confirmation

All hotel reservations will be confirmed to you in writing with the name of the hotel, the type of accommodation booked, the arrival and departure dates, the rate, and the deposit required. This will be accompanied by an invoice and request for payment.

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Payments

Full payment is required to finalise your hotel reservation. A 50% deposit is required upon receipt of the first invoice, the remaining 50% deposit required thirty (30) days prior to arrival. The deposits may be paid either by bank electronic bank transfer or by MasterCard, Visa, American Express or Diners Club credit card. Full details appear on the booking form.
For all group bookings (10 rooms or more), 50% deposit to be paid within fourteen (14) days of first invoice, the outstanding 50% deposit to be settled thirty (30) days prior to the start of the Congress.
When opting to process payment by credit card further instructions will be emailed advising how to process payment via a secure online 3D PayGate portal. A unique reference number will be issued to you.
For all electronic bank transfer payments, event bank account details will appear on the accommodation invoice. Please specify your unique reference number.
Final date for bank transfers will be 01st September 2025.
When processing Forex payment, kindly advise your bank all charges associated with Forex payment are for your own account. Turners Conferences will not be held liable for short payments received due to bank charges.
All incidentals charged to room account need to be settled prior to departure from hotel.
For all group bookings (10 rooms or more), 50% deposit to be paid on receipt of first invoice, the outstanding 50% deposit to be settled thirty (30) days prior to the start of the Congress. Terms and conditions for group reservations will be outlined in contract.

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Transportation

All contracted hotel accommodation is within walking distance of the Cape Town International Convention Centre however Turners can assist with booking a daily return shuttle from hotels to CTICC. Please send email to Deveena Naicker: deveena@tcon.org.za

Alternate options are you can contact the hotel concierge desk and enquire if they offer complimentary shuttles to and from the CTICC.

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Terms & Conditions

Accommodation Cancellation Policy:

Cancellations must be submitted to Turners Conferences in writing. You may cancel your reservation up to 8th July 2025 with a full refund of your deposit paid less an administration fee of ZAR 115.00. Reservations cancelled after 8th July 2025 will attract the following cancellation penalties:

• 60 - 31 Days - 50% Cancellation fees apply
• 30 - 0 Days - 100% Cancellation fees apply

An amendment fee of ZAR 115.00 applies to all changes made to confirmed reservations after 1st September 2025.

Should you reduce the length of your stay upon arrival at the hotel, the hotel will charge cancellation fees for the nights that you will no longer be using.

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Congress Organisers

Turners Conferences & Conventions (Pty) Ltd

Address:	PO Box 1935, Durban, 4000, South Africa
Telephone:	+27 31 368-8000
Email:	gill@tcon.org.za

All transactions are conducted in terms of Turners standard conditions of trading. They are published on the Turners Conferences website & available on application.

All published prices are subject to change without prior notice. This may be due to currency regulations and/or changes in duties or taxes.