Accommodation

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Booking

In order to reserve your accommodation at selected property or hotel, please submit the Online Booking Form. We request you indicate which alternate property/hotel or category we should book in case the chosen one is fully booked.

On submission of your online form you will automatically receive an email response confirming that your forms has been received.

If you have not received a response from one of our consultants within 72 hours please send an email to info@turnersconferences.co.za | brucer@turnersconferences.co.za | deveenan@turnersconferences.co.za

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Group Booking

Reservations

Hotel accommodation can be reserved in Durban through the intermediary of Turners Conferences who have secured preferred rates for participants. All rates quoted on the hotel booking form are in South African Rands and are per room and per night, breakfast, 15% VAT and 1% TOMSA Levy are included. The hotel category should be indicated on the hotel booking form. Please also indicate which other category we should book in case the chosen one is fully booked. Please note most of the hotels are within close proximity to the Durban International Convention Centre.

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Booking Confirmation

All hotel reservations will be confirmed to you in writing with the name of the hotel, the type of accommodation booked, the arrival and departure dates, the rate, and the deposit required. This will be accompanied by an invoice and request for payment.

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Payments

A 50% deposit is required to secure your reservation, payment due within seven (7) days after receipt of first invoice. Final 50% deposit is due thirty (30) prior to the start of the Congress. Payment may be processed either by electronic bank transfer or by Master, Visa, American Express or Diners Club credit card. Full details appear on the booking form. All incidentals charged to room account need to be settled prior to departure from hotel. For all group bookings (10 rooms or more), 50% deposit to be paid on receipt of first invoice, the outstanding 50% deposit to be settled thirty (30) days prior to the start of the Congress.

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Transportation

The cost of a pre-paid and pre-booked transfer between King Shaka International Airport and appointed accommodation in the City or Durban Beachfront or vice versa will cost R690.00 per person, per transfer.

Should you wish to book a transfers email Deveena Naiker: deveenan@turnersconferences.co.za or complete the Transfer Booking Form.

As an alternate option, you can contact the hotel concierge desk and request for a meter taxi or utilise e-hailing cabs.

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Terms & Conditions

Cancellations must be submitted to Turners Conferences in writing. You may cancel your reservation up to 13th June 2023 with a full refund of your deposit paid less an administration fee of ZAR115.00.

Reservations cancelled after 14th June 2023 will attract the following cancellation penalties:

1. 60 - 31 Days - 50% Cancellation fees apply
2. 30 - 0 Days - 100% Cancellation fees apply

An amendment fee of ZAR115.00 applies to all changes made to confirmed reservations after 01st August 2023.
Should you reduce the length of your stay upon arrival at the hotel, the hotel will charge cancellation fees for the nights that you will no longer be using.

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Congress Organisers

Turners Conferences & Conventions (Pty) Ltd

Address:	PO Box 1935, Durban, 4000, South Africa
Telephone:	+27 31 368-8000
Email:	info@turnersconferences.co.za | brucer@turnersconferences.co.za | deveenan@turnersconferences.co.za

All transactions are conducted in terms of Turners standard conditions of trading. They are published on the Turners Conferences website & available on application.